How to name it?

Often I hear a complaint that I don’t know how to talk, but very seldom does anyone tell me how I should talk; I have taken for granted that I know how to respond to people, especially when their temper runs high, or when their spirits are low, or when they find it hard to contain themselves, but of late I have heard the complaint that I really don’t know how to talk. Unfortunately often in life we depend on words to express our innermost feelings and sentiments, and this is all the more true if we are to use external media to convey our feelings. Often when talking over telephone, I become so insensitive to the feelings of others that I leave them more pained and hurt than before.

It is possible I have learned the art of meaningful responding, or that I have learnt it all wrong, and it may be hard for me to learn everything from the scratch. I don’t know if this old horse can learn new tricks, but I am ready to give it a try. The problem now is, who will bell the cat. My friends all these years have taken for granted not to hurt me by telling me how I should respond to people when they are in pain, and how my words at those moments were hurting them. It is not that I am entirely blind to the pain my friends go through, but I find helpless to find a way of consoling them. Anything I tell them sound as if I am indifferent to their pain.

When I am hurt by the words of my friends, I do not hesitate to tell them to think twice before they tell something to me, and I may have to take the same advice for myself and put it into practice. At a couple of times, I have tried to practice it, and realized that if I think seriously before speaking, I do not get proper words, and recently one of my friends suggested that if I do not get proper words, it would be better to keep mum, instead of saying something which may only add fuel to the fire. I realize that one of the most dangerous words that I have been using rather casually, not only with my friends, but with all, is “OK”; the irony of my usage is that I use the word OK, even when things are not OK.

Sadly it had taken several years for me to come to this realization, that a so-called innocent word can infuse so much of pain and suffering in others. The expression in itself is harmless and innocuous, but when I began to use it out of context, it had become a dangerous one. It would take me quite a while to find a less dangerous expression to replace OK. If I were to watch carefully how others respond to my pouring out, my sharing and exchange, I would find more meaningful and helpful words and expressions. This brings me to yet another broader area of my interaction with people around. Do I listen sufficiently to others? Especially if they are pouring out their pain and agony to me?

There is yet another important area I need to spend time on; I am so preoccupied with my own feelings and sentiments that I do not pay attention to what others wish to convey to me, or what they want me to take note of. Due to this lack of listening to others, I fail to respond to them positively; though I hear their words, they do not enter into my inner self, and remains only at the level of my head. If only I begin to listen with my heart, then probably I would be in a better position to respond to them meaningfully, without uttering the meaningless OK for each and every sentence of theirs and thus annoy them more and more. But there is something I have to do, in order to listen meaningfully to what others communicate to me.